The Tyndale Company, an 8x Top Workplace winner in PA and certified woman-owned business, is seeking a strategic and people-first IT Manager to lead our Infrastructure, DevOps, and SRE teams. Reporting to the Senior IT Manager, this role is responsible for driving operational excellence, system reliability, and cross-functional collaboration while fostering a high-performance team culture. 

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week, and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County).

• Lead, mentor, and grow technical teams, fostering a collaborative, high-trust environment.

• Conduct regular 1:1s, performance reviews, and coaching sessions to support team development and accountability.

• Align IT operations with business goals, ensuring strong cross-functional communication.

• Execute IT strategies and roadmaps, ensuring delivery on key milestones.

• Oversee infrastructure reliability, automation, and service-level objectives (SLOs).

• Manage cross-team collaboration across Infrastructure, DevOps, SRE, and Security.

• Proactively identify risks, resolve bottlenecks, and drive continuous improvement.

• Ensure systems are secure, scalable, and highly available.

• Lead automation and observability efforts to enhance efficiency and reduce operational toil.

• Manage CI/CD pipelines, cloud infrastructure, and configuration practices.

• Monitor KPIs such as uptime, MTTR, and resolution metrics.

• Enforce compliance with security standards and incident response protocols.

• Bachelor or Associate’s degree in Computer Science or related field is highly preferred.

• Minimum of 5 years of experience in IT leadership, managing Infrastructure, DevOps, and/or SRE teams.

• Proven track record of delivering IT initiatives, managing high-performing teams, and improving operational reliability.

• Deep understanding of IT operations, cloud platforms (AWS, Azure, or GCP), and infrastructure management.

• Familiarity with CI/CD, infrastructure as code (e.g., Terraform, Ansible), and monitoring tools (Zabbix, Datadog, etc.).

• Experience in incident management, security practices, and regulatory compliance.

• Strong leadership, communication, and collaboration skills to bridge technical and business teams.

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
• Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
• Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.
• Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
• Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.

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