Tyndale USA

Retail Store Manager

Job Locations US-TX-Houston
Job ID
2024-2192
# of Openings
1
Posted Date
2 months ago(3/6/2024 2:37 PM)
Category
Retail

Overview

Do you have an entrepreneurial spirit?  Are you challenged and energized by a dynamic start-up environment? Are you wanting to make your own mark within a thriving organization? If so, consider exploring our opportunity for Tyndale’s very first General Manager at our new East Houston Retail Store!  The Retail Factory Store & Service Center is located in the Deer Park area and is set to open April 2024 – we need you! Tyndale is a three-time consecutive Houston Top Workplace winner; come join our winning team and be a part of our growth.

 

This will be a hands-on leadership position where you will be responsible for the productivity and profitability of the retail store from a day-to-day basis and have the opportunity to build your own team as the store continues to grow. Initially, the store will operate Monday through Friday and will then grow into a standard Monday through Saturday schedule once the team is established. The General Manager will perform several key functions such as:

Responsibilities

Sales

  • Manage sales floor and drive retail sales by delivering exceptional customer service; Drive sales by using upselling techniques and recommending appropriate alternate products when necessary;
  • Establish rapport with customers and create relationships to build future customer-base; Generate leads, record customer information and distribute to main office when applicable;
  • Provide customer feedback regarding product selection and fit to appropriate department;

Merchandising

  • Manage product layout and sales floor organization; Market merchandise according to sales promotion, and setting up creative display plans;
  • Ensure the store maintains excellent visual presentation at all times, keeping appearance consistent with Tyndale Image;

Operations

  • Process all inbound merchandise shipments, in-store price changes and store-to-warehouse product transfers;
  • Place orders in MAS 500, remove items from inventory, and utilize computer system for the entire order process; Communicate with headquarters when necessary;
  • Manage to company required profitability objectives; Analyze monthly store reports to evaluate controllable expenses and overall store performance; Make recommendations and implement changes as needed;
  • Handle daily financial responsibilities, such as performing nightly register reconciling and taking daily cash deposits to the bank.

Staff Management

  • Supervise store employees through planning, assigning, and directing their daily workflow tasks; Coordinate necessary training to include company on-boarding, on-the-job training and Tyndale Academy modules;
  • Ensure store is appropriately staffed through effective scheduling assignments for employees;
  • Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures;
  • Implement and follow all loss prevention procedures to minimize store shrinkage;
  • Perform additional tasks and duties as assigned;

Qualifications

  • High School Diploma or Equivalent Required; Associate’s or Bachelor’s degree in business or related field preferred;
  • Minimum 2 years of management experience, with a proven ability to increase store sales and profitability required;
  • Strong knowledge of business practices in a retail environment;
  • Proficient computer skills including a working understanding of MS Office products;
  • Ability to quickly learn new software;
  • Must exercise considerable independent judgment and discretion;
  • Strong interpersonal skills and proven ability to build rapport with customers;
  • Ability to communicate clearly and effectively;
  • Ability to organize and prioritize workload;
  • Ability to train and motivate staff;
  • Ability to move/lift up to 40lbs;
  • Must have flexible scheduling availability, including working evenings and weekends;

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