Tyndale USA

  • Systems Administrator

    Job Locations US-TX-Houston
    Job ID
    # of Openings
    Posted Date
    2 months ago(4/1/2019 12:19 PM)
    Information Technology
  • Overview

    To ensure all of Tyndale’s systems (including, but not limited to: Windows corporate environment, LAN, WAN, custom websites and applications, etc.) are always performing properly and prepared for business continuity.


    Accountabilities and Job Activities:

    • The key accountability of this position is to ensure that systems are running reliably.
      • Ensure internal and external end users can access and use the tools that they need.
      • Maintain restorable backups and actionable contingency plans to ensure recovery time and recovery point objectives are met.
    • Proactively monitor systems and analyze system logs.
    • Create and maintain documentation for future reference and use by other IT members.
    • Collaborate with the infrastructure team on day-to-day work as well as project work.
    • Administrate infrastructure systems; including, but not limited to, commissioning and decommissioning, configuration, OS/application updates, backups and restores, security auditing, performance tuning, and any other maintenance you determine is necessary.
    • Develop scripts to automate administrative tasks.
    • Maintain vendor relationships and support requests as necessary.
    • Perform off-hours maintenance and upgrades as deemed necessary, as well as respond to critical issues off-hours to reduce downtime; this includes participation in an on-call rotation.
    • Respond to technical support requests as required, including workstation and application support; both through escalation from the help desk as well as direct support if needed.
    • Perform the above tasks using self-guided research and act to resolve problems as needed without direct supervision.
    • Assist in infrastructure projects and other tasks as assigned by Infrastructure Supervisor.





    • 3 to 5 years’ relevant experience required.
    • Self-motivated and self-learning – the ability and desire to dive into new technologies to keep Tyndale at the cutting edge of technology.
    • Detail and task-oriented.
    • Proactive in identifying problems and determining appropriate solutions.
    • Strong communications skills regarding dealing with end users and vendors.


    Education and Training

    • Associate’s degree or higher in computer science or equivalent technical training required.
    • Technical certifications on relevant systems preferred, such as MCSE or VCP.

    Technical Skills

    • Knowledge of and experience with a Microsoft environment (Active Directory, Group Policy, Exchange, etc.) required.
    • Basic network skills required: TCP/IP, DNS, DHCP, Ethernet switching, basic routing.
    • Experience with scripting languages such as PowerShell preferred.
    • Knowledge of and experience with VMware or virtualization preferred.
    • Knowledge of and experience with Linux-based systems preferred.
    • Advanced networking concepts preferred: VLANs, 802.1x, VPN, OSPF.
    • Capable of transporting and physically racking servers when required.



    Work Environment/Physical Demands: 


    Office and datacenter environments; ability to lift up to 50 lbs. (racking servers); flexible scheduling including nights and weekends as needed for maintenance/critical issues.


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